Examples of Health Literacy Organizational Policies

Hello all,

A health department I am working with is planning to create a health literacy policy for their agency (the agency includes both the local health department and a Federally Qualified Health Center [FQHC]) and doesn't want to reinvent the wheel. I am hoping that some of the members of this community might have good examples of  policies from their own organizations that I could pass on.  I would also appreciate advice about what to include in a health literacy policy based upon your experiences with local health departments or FQHCs.  Than you in advance!

Susan Bockrath