Models for computer lab upgrading and maintenance, and for digital navigators

Hello Integrating Technology colleagues,

I'm looking for models to recommend to an urban coalition of a couple dozen adult foundational education (i.e. adult literacy, basic education, secondary education and/or ESL) programs that need some help with:

1)  Computer lab and classroom, including remote teaching, hardware and software maintenance and upgrading services

and/or

2) Digital navigation services that include help for students who need affordable broadband access, affordable home computers, and/or digital literacy skills.

This help might be provided by one or two people who are hired by the coalition, by contracted organizations that provide one or both of these services, or in other ways. 

Can you suggest effective models for either or both of these services, ideally models that have proven effective for your program, adult school or coalition, or that are at least promising? Thanks.

Please reply to this post or email me directly. Thanks.

David J. Rosen

djrosen123@gmail.com