The Innovation and Opportunity Network (ION) is an online learning and teaching community, designed to connect peers throughout the public workforce system. ION is a network focused on the dynamic action and innovation called for under WIOA.
Over 80 local one-stop teams took part in the Department of Labor's Employment and Training Administration’s first ever Customer Centered Design Challenge, learning through a seven week online course and receiving one-on-one intensive coaching in re-designing services under WIOA.
You can listen to participants across teams share their experiences and advice on this Vimeo video.