We are getting close to the time of year when we focus on annual employee evaluations. I'd like to have a discussion on how we provide feedback and frame constructive criticism.
Recently, I learned about the ST/A/R process for feedback.
- S T = the situation and the task.
- A = Action
- R = result.
So an effective feedback strategy is addressing the ST (the what and the why). Linking the action and the result is What you did, why it was good. This is a great positive feedback loop.
Another strategy for constructive feedback is the ST/AA/R
- ST = the sutation and the taks.
- A = the action
- A = what a different approach for the next time the situation arrises
- R = desired result.
I'd love ot hear about the strategies you use to provide positive feedback and constructive criticism.