Distance Learning Math HSE Call Center

Technology and Adult Numeracy Colleagues,

Here's an interesting idea from the Texas Workforce Commission, and a government solicitation for potential bidders.

http://esbd.cpa.state.tx.us/bid_show.cfm?bidid=122543

The Texas Workforce Commission (the "Agency") is seeking proposals from Eligible Offerors to implement a Distance Learning Call Center (DL Call Center) within the existing Agency infrastructure to assist with the mathematics components of the Texas certificate of high school equivalency exam. Assistance shall be available to Adult Education and Literacy (AEL) Distance Learning (DL) students and to individuals who either lack sufficient mastery of basic educational skills to enable the individuals to function effectively in society or do not have a secondary school diploma or its recognized equivalent, and have not achieved an equivalent level of education.

Does an adult learner math or adult numeracy "Call Center" (or perhaps adult numeracy "hotline") exist in any other state, or is this breaking new ground?

David J. Rosen

Moderator, Technology and Learning CoP

djrosen123@gmail.com